PTL is a major international resource centre for the polymer industry, specialising in training, further education and providing support for product design, materials selection, company and product incubation, tool trialing and prototyping. Owned by the industry through an educational trust, PTL in its various forms has over thirty years' experience of supporting the polymer sector and specialises solely in polymer related activities. Recognised as a developmental Centre of Vocational Excellence by the Learning and Skills Council, industry led and a member of the British Plastics Federation, PTL is a leader in its field.

PTL operates from the most comprehensively equipped factory and conference facilities in the UK, operating with regional partners in the further and higher educational sectors to provide coverage across the UK, backed by the expertise and customer service for which PTL is renowned.

"PTL seeks to be the premier provider of educational and innovative support services in the UK, and recognised as a major international centre of polymer expertise".

We value our staff very much and have regular Personal Development Reviews (PDR) on a one to one basis which allows staff to get involved and get their views across. Staff are encouraged to provide suggestions and innovative ideas. This is also supported by quarterly staff meetings which usually involve a brainstorming session. 

"We are here to serve the customer".

Customer service based on first class response and an understanding of our “customers’ needs”. To monitor that we are providing the best service we ask customers and visitors to fill out a feedback form which capture details on the quality of service and delivery received and even softer issues such as the greeting they received at reception. 

Such information is fed into our quality management system to ensure we keep total control of PTL quality. As a result PTL can boast success stories from our customers.